ADFinance is an African ICT company created in 2007 with Head Quarters in Kigali, Rwanda. We provide a broad technical scope of solutions to microfinance institutions & support around 300 branches of SACCOs across over seven countries in Africa. We do offer ITES/BPO to small MFIs that allows them to have access to our latest technology with fewer investments. Our multidisciplinary team has various competencies ranging from software engineering, banking, accounting, information systems as well as microfinance practices. This allows us to provide holistic solutions to our clients in the microfinance and banking industry. Leader in Business Intelligence and Customer Relationship Management, and a major player in e-Business, we leverage a unique combination of technical, functional and industry specialization, as well as partnerships with all of the key software vendors, to deliver maximum value projects and help clients break through barriers to innovation such as Big Data, Digital Transformation & Cloud Computing.
ADBanking is an integrated Information System designed for microfinance institutions. It has four main core interlinked modules that include the following: 1. Customer Management Core Module (Know your customer) that manages corporations (formal business and other organizational entities) or Individuals who can be members of groups such as lending groups & informal groups. 2. Savings Core Module that supports the savings policy of a microfinance institution, by allowing the management of unlimited number of savings products of various types such as Current accounts (deposits and withdrawals); Savings plans (limited term, with several deposits and one withdrawal); Term deposits (One deposit and one withdrawal after a pre-determined period of time); Additionally savings products of those types can be configured based on various criteria, such as interest calculation methods, type of fees, and more. 3. Loans Management Core Module allows configuration of an unlimited number of loan products based on several criteria like Interest calculation methods (flat interests, decreasing interests, decreasing interests with fixed principal); Periodicity (monthly, weekly, bi-weekly, annual, quarterly, daily); Types of fees. 4. Accounting Core Module allows origination of accounting transactions from operational modules such as savings or from the accounting module itself. Other main features of this module include: Web-Based (no client software on workstations); Real-time multi-branch (clients do the transaction from any branch); Rich reporting features (more than a hundred built-in reports and custom reports generating tools)
The BI module has been designed to meet the reporting and consolidation needs of MFI managers. This module allows having an overview of the whole Information System in consolidated or separated (per branch) reports. A set of management reports are provided, including accounting reports (balance sheet, trial balance, and income statement), credits reports (poradfinanceolio aging schedule, risk per economic sector, risk per customer category) and savings reports (inventory of savings account per customer category, per savings products) Besides those management reports, regulatory reports are also provided. All regulatory reports for central banks of Rwanda, Burundi, and BCEAO are available in consolidated format or per branch. With ADBanking BI module, MFIs can also have ad-hoc reports tailored to their particular needs. Managers can be able to have customized dashboards with a 360° degree view of their MFI on one screen.
Nowadays an ecosystem of payment systems is rising; branchless banking is becoming a reality; and a number of peripheral applications are being deployed in MFIs. That's why ADBanking Channel Manager, an Application Programming Interface (API) for ADBanking Core Banking System was developed. The Channel Manager allows third-party applications to interact with the core banking system where those applications can retrieve data from the core database and can post transactions. The Mobile Banking module and Internet Banking module use the Channel Manager to interact with the core banking system. Due to the Channel Manager, a third party human resources management system is also linked to ADBanking.
It allows MFI's customers to interact directly with the core banking system through their mobile phone hand set. Core functionalities include; Transaction alerts, Balance inquiry, Mini statement, Account to account transfer, and Credit installment reminders. The most interesting feature in this module is the interaction with e-wallet. A customer can transfer money from his mobile money virtual account to his account in the MFI and vice versa. This allows to MFIs to partner with Mobile Network Operators to use mobile money agents as cash in/out outlets, hence reducing significantly the operational costs in running branches while expanding their outreach.
Internet Banking Module allows to end users (MFI's customers) to manage their accounts online, through secured website accessed through a web browser on their personal computers. The Main functionalities of this module include:
E-mail transaction alerts Periodic accounts status Real time history of the account Account to account transfer
This service is proposed as part of implementation activities after acquisition of ADBanking Core Banking system or any additional modules. This systematic process is done to help improve the performance of our clients by identifying gaps, defining strategic priorities & thus design appropriate and customized solutions.
End users' training (fundamentals of ADBanking Core Banking System), Training of trainers (advanced skills in ADBanking Core Banking System and/or related modules), System administration (database & server administration), Auditors training (Audit trails in ADBanking), AD hoc training (Depending on needs)
A good system is useless & even dangerous when it's badly implemented; these steps are part of ADBanking Core Banking implementation: Customization using information from gap analysis; Data migration from the legacy system; On-site support for newly trained users until they feel confident and comfortable.
In some cases, MFIs require custom developments, requesting specific functionalities that are not part of our current products. Our multidisciplinary team works together to develop customized solutions that are integrated to other standard modules, in line with requirements that were defined by the MFIs.
The Information System is not made only of the Core Banking System. Our consultants provide mentoring and coaching to MFIs in designing a master plan of all components of the Information System that would fully facilitate the operations of the MFIs and enable them to scale their services.
Usually MFIs have procedures manuals before the computerization. After going live, those manuals become incompatible with the Core Banking System, thus our Microfinance specialists and ADBanking consultants help MFIs to document their business processes in an automated manner.
Running an internal IT department is too expensive for small MFIs. We propose cloud based implementation whereby our teams can manage their servers and provide 1st level support to users. This cost sharing allows small MFIs to have access to our latest technology with less investment.
Our teams of professionals provide second and third level support to all the MFIs using the ADBanking Core Banking System and related modules. This support is provided online through our ticketing system or on site depending on the nature of the problem to be fixed.
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